Frequently asked questions
What is the return policy?
You can request a return within 7 days of receiving your order, subject to eligibility conditions.
Yes. A clear, continuous unboxing video is mandatory for all return or damage claims.
Once approved, refunds are processed to the original payment method within 8–15 business days.
No ❌ Exchanges are not allowed. Eligible products must be returned, and a new order can be placed separately.
Are Glowmir products safe to use?
Yes. All our products are carefully selected and quality-checked to meet safety and usability standards. Please follow usage instructions mentioned on the product.
When will I get my order?
Orders are processed within 1–2 business days after confirmation.
Delivery usually takes 5–7 business days after dispatch, depending on your location and courier partner.
Yes. Once your order is shipped, tracking information will be shared via SMS or email.
How can I contact customer support?
You can reach us via email at helloglowmir@gmail.com or WhatsApp/call +91 74993 81526, Monday to Friday.
Is Cash on Delivery (COD) available?
Yes, COD is available with no extra charges. However, COD orders are dispatched only after call verification.
We use PhonePe and other secure payment gateways for safe transactions.